Wednesday, June 9, 2010

a WOW from Back Cove Estates

It’s a pleasure working with a company which easily satisfies my standards and expectations. However, with the cleanup work you did at Back Cove Estates, you EXCEEDED expectations and everyone is noticing. Thank you!

Heather Neal
Property Manager
Dirigo Management Company

No more weeds

I am the Property Manager at Spring Point Condominiums in South Portland. It has been brought to my attention that you are doing a wonderful job killing weeds around the property.

Thank you for your efforts.

Trish Hayes
Property Manager
Foreside Real Estate Management, Inc

Feedback from Washington Crossing

The feedback from Washington Crossing is swift and very positive! The Annual Mtg was last night and Seabreeze was topic of refreshingly positive exchange..... it's going to be a GREAT season.

Thank you for being so responsive.

Heather (Neal)
Dirigo Managment

“Atta Persons” From the Woods at Canco:

I would like to personally thank you and everyone in your company, especially those of you who do work at our facility. Our residents and visitors always comment on how beautiful our grounds are and we appreciate your good work. Anyone I have ever spoken to has been friendly and very responsive in taking care of requests.

I put this note in our recent, Resident Meeting notes:

Executive Visit

Our recent visit from our District Manager [ Bob McCarthy ], new company COO [ Stan Brown ], and Regional Director [ Mike Pugh ], was followed by great feedback from these men. Stan said our grounds are some of the best he has seen in the company, . . .


Thank you,

Bruce Griffin
Manager

Kudos from our customers

This is the first season (and I have lived here and served on the Board for 6 years) that there have been no resident complaints written to me regarding the grounds maintenance. Take a bow! As a business owner, it is just as important that we get good feedback. People tend to voice complaints and forget to express appreciation for a job well done. For me (again, as a resident, not a Board member) the change of vendors to Seabreeze was the right decision for Brydon Farm. I am writing this as a private resident at Brydon Farm, not as a representative of the Association. Thank you for doing such a great job out here. The grounds look great. Your crew has been efficient and courteous. I notice sometimes that residents interrupt them while they are working and they take the time to listen to thoughts and concerns. The crew works like ants on a picnic and care about the quality of the job. I truly appreciate the hard work it takes to make the grounds look so nice. Even with the rain, your people showed up and did the best they could with the circumstances. Just wanted you to know that as far as I am concerned, this is the best it has been out here. Have a great day and I look forward to you taking care of my plantings atmy unit in the fall.
Again, thanks!
Brenda (Broder)